Study on Consumer Perception and Purchase Behavior of Computer in Salem District, Tamil Nadu

Abstract

Computer is the integral part of every individual’s life in present era. That too in present scenario everybody needs their computer to carries over their daily operations. This increased need of computers need the customer’s opinion and factors influencing the decision on computer purchase. This paper elucidates the consumer’s behavior and perception during computer purchase in Salem district. The study has conducted with the objective of analyzing the perception of consumer during computer purchase and the factors influencing the computer purchase, and to suggest the factors to be considered while marketing the computers. The list of computer users is obtained from various sources and 300 samples were selected for this study based on stratified random sampling technique with equal weight age to each statra. The data was collected by send structured questionnaire to the customer’s email address which is collected from various selling outlets. The collected data were analyzed using descriptive analysis and chi squire analysis. Analysis explains certain demographic factors have influence on the perception on computers and family and other close circle, monthly income, occupation are also has role in determining the purchase. Even though we have tailor made computers, branded one is the choice of the customer that too the customers prefer buying in stores rather than online purchase.